At Astro24by7, we take the privacy of your information seriously. This privacy policy outlines how we use the information you provide us at astro24by7.com.
- Confidentiality: We promise to keep our members’ identity, birth details, and any forecasts made using those details as confidential as possible under legal, regulatory, and security environments. We also guarantee that we will not use any information revealed in a prediction for any purpose other than communicating the horoscope charts and prediction back to the members.
- Access to user profiles: We allow members to access their user profiles and make changes as they deem necessary.
- Non-sale of personally identifiable Information: We do not sell or rent your personally identifiable information to anyone.
- Personal Information we collect: During membership registration, we collect personal information such as your name, gender, birth information, email address, and place of birth and residence. This information is used to calculate your accurate horoscope. We also collect information on your actions on the website to analyze trends and enhance the performance and services of the site.
- Order forms: We collect information required to fulfil our paid services through order forms, which is maintained in strict confidence.
- Security: We follow reasonable industry standards, technical measures, and procedural measures to protect against unauthorized access and use of your supplied information.
- Links t other websites: Our website may contain links to other websites, and we are not responsible for the privacy practices followed by these sites.
- Contacting us: If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us at ______
We suggest that you check back from time to time to understand how we treat your information, as we keep adding new services and items. In case of a change in our privacy policy, we will post those changes on this page so that you are always aware of what personal information we collect, how we use it, and under what circumstances we disclose it. Your continued use of the site will constitute your acknowledgment of our Privacy Policy.
Refund Policy
Astro 24by7 is committed to a 100% refund policy for all valid cases. If, for any reason, you are not entirely satisfied with your consultation, Astro 24by7 will refund the entire amount, deducting applicable connection charges. To initiate a refund, it is necessary to submit the request within one week from the transaction date. Our audit team will review the refund request, and you will be contacted by our customer care team for further details. The decision of the audit team will be deemed final. Any attempt to fraudulently request a refund will result in the customer being blocked from using the portal in the future.
Cancellation / Return Policy
In the event of an erroneous double charge, please navigate to the “Contact Us” page or the support section within your account to submit a request. Our team will process the request within 72 hours. When reaching out, kindly include your order details in the email. Please note that cancellation may incur payment gateway charges deducted from the refunded amount. Partial cancellations or refunds are not feasible. If a portion of your balance has been utilized, it is non-refundable.